01
Connect your studio
We connect ChatLine to your studio software and agree on answers and booking rules with you.
Connected to Magicline
FOR YOUR STUDIO · WHATSAPP & PHONE
Try ChatLine with your studio.
Enter your studio and hear how ChatLine answers your studio questions over the phone.
Example: a class booking on WhatsApp.
C
ChatLine Assistant
Online
Hi Sarah! 👋 How can I help?
Type a message…
Interactive example · no real booking
FROM EVERYDAY STUDIO LIFE
Three studios on what changed on the phone.
Pilatesbee in Munich, Faye Studio in Zurich and Pilates Zentrum Dortmund share in video interviews how ChatLine takes their calls – and frees up the team.
“It was like getting a little piece of freedom back.”
PRODUCT WALKTHROUGH
One conversation. Three tasks done.
Watch a member message, ChatLine check availability, confirm the class, and leave your team a clean activity trail.
SET IT UP YOURSELF
From your website to your own studio assistant.
First, hear how ChatLine sounds for your studio. If it feels right, set up your studio assistant yourself.
Try it with my studioThe test call is free. No account needed.
- 01
Enter your studio
Enter your studio's name or website. ChatLine picks up the publicly available studio information.
- 02
Talk to ChatLine yourself
Enter your phone number and request a test call. Ask the questions you hear at your studio every day.
- 03
Start when you are ready
After the test, you can activate ChatLine and set up call forwarding yourself. The process guides you through the setup step by step.
INTEGRATION
Connect ChatLine with your studio software.
Your existing system stays. ChatLine handles conversations with prospects and members and connects them with the workflows in your studio software.
Explore integrationYour studio software
Members · Classes · Appointments
ChatLine
ChatLine for your studio
Understand · Answer · Book
Your members
WhatsApp · Phone
HOW IT WORKS
Connect once. ChatLine handles the rest.
02
Members message as usual
Members book, cancel, and ask questions on WhatsApp or by phone, in plain language.
Hey! Can I book the Yoga Flow at 6 pm today?
Of course. One spot left — shall I confirm it for you?
Yes please, thanks!
03
ChatLine handles it
Bookings, cancellations, and common questions are handled automatically, 24/7.
BOOKING CONFIRMED
Yoga Flow · 18:00 today
EXAMPLE OVERVIEWDEMO
- New bookings
- 24
- Rescheduled
- 8
- Questions resolved
- 112
WHY CHATLINE
Built for studios. Not generic support tools.
WhatsApp-native
Members message where they already are. No app to download, no extra friction.
Real conversations, not a phone menu
Natural phone conversations for members who prefer to call instead of text.
Always on
24/7 across time zones, weekends, and holidays. Nothing slips.
Tuned to your studio
Booking rules, tone, and escalation logic — all shaped to match your studio.
More time for members
Routine questions are handled while your team stays focused on the people in your studio.
Scales with you
One location or fifty — same platform, same month-to-month pricing.
BEYOND FITNESS
Built for studios. Works wherever appointments are booked.
- Pilates & Yoga
- Dance & Martial Arts
- Wellness & Spa
- Personal Training
- Sports Clubs
- Therapy & Rehab
EXPLORE CHATLINE
Phone, WhatsApp and class bookings for fitness studios.
Phone assistant
A member is at reception, the next consultation is starting, and the phone rings. ChatLine takes calls for your fitness studio and handles recurring requests, including outside staffed reception hours.
Learn moreWhatsApp assistant
Members message when it suits their day. ChatLine handles questions, class requests and changes on WhatsApp, without your team having to manage every conversation.
Learn moreAutomated class bookings
A booking often starts with a question: “Can I still join yoga today?” ChatLine connects requests on WhatsApp and phone with your class schedule and studio software workflows.
Learn moreFAQ
The questions we hear most.
Short answers to the things studio owners ask before a demo call.
How quickly can we get set up?
Most studios go live in under a week. We handle the Magicline or Mindbody connection, bring in your studio-specific booking rules, and train the assistant on your FAQs — you review and approve everything before it ever talks to a member.
Do we need IT or developer support?
No. ChatLine connects to your studio software through existing APIs — Connect API for Magicline, Public API for Mindbody. Nothing to install on your side, nothing to maintain.
What's included in the first free month?
Everything: unlimited WhatsApp and phone conversations, all integrations, full setup and fine-tuning. After the trial, month-to-month — cancel any time.
Which languages does ChatLine speak?
Today: German and English, fluently, in both text and voice. French, Italian, and Spanish on request — tell us which languages matter for your studios and we'll sequence them.
How do you handle our members' data?
GDPR-compliant, hosted in the EU. Your members' conversations are used to serve them — never to train external models. Full DPA and audit trail available before you sign.
What happens if ChatLine doesn't know the answer?
The assistant escalates to your team in the channel you choose — Slack, email, or SMS — with the full conversation attached, so whoever picks it up can reply in context. Members never hit a dead end.
Still have questions? Write to us.
- A personal demo for your studio
- Your existing system stays
- Customer references available on request.
REQUEST DEMO
Let’s get to know your studio.
We’ll show you how ChatLine answers inquiries and works with your studio software. Together, we’ll discuss what you would like to improve at your studio.
After your inquiry, we’ll arrange a time for your personal demo.